How to carry on accepting card payment if your payment terminal went down

Imagine it’s your busiest trading week of the year, your store is buzzing with potential customers looking to pay by card and your card payment terminal goes down. Could you continue making sales via card or is cash now the only option for your customers?

3 out of every 4 retail customers choose to pay by credit or debit card, according to the UK Cards Association. Dun and Bradstreet also found that on average, those who pay via card spend 12-18% more than those who pay in cash. In certain sectors, it can be as much as 56% more.

The potential impact of this scenario is that up to 75% of revenue could walk out the door. This is very real and hit home with at least 4 retailers based local to Bright i HQ who experienced this issue during some of their busiest trading periods in November/December 2014.

Only one of these retailers had a solution sat on the shelf that they could roll out immediately and continue to trade therefore preventing any loss of sales.   

The Solution is easy. Mobile Card Payments enable retailers to continue making sales regardless of faulty phone lines or payment terminals. The device also doubles up as an additional card payment facility during busy periods which means your customers are not kept waiting and you are able to accept multiple card payments simultaneously.

To find out more about Mobile Card Payments and register, click here today.